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11 months ago
Blue Octopus
Salary: £18,000 to £23,000 (pro rata)
Location: Basingstoke
Job type: Contract
Contact: Blue Octopus Team
Category: Admin Jobs

Accommodation Advisor (Administrator) MEAR52219


£18,000 to £23,000 (pro rata) depending on experience

6 month FTC


Our client’s vision is to make a positive difference to the communities they serve.


They are a fast-growing business within the Group and currently manages over 10,500 units across the UK.


They were successful in securing a large Central Government contract to house key workers for the Government. They will be managing over 4000 homes and will facilitate the sourcing of new properties to the portfolio, move occupants into the properties, manage their occupation whilst in the property and facilitate the move out once they no longer require the use of the property.


Reporting to the Team Leader for Maintenance, you will be first point of contact for Customers, Landlords and Agents with any property related queries raised during the life of a Tenancy and will be responsible for taking inbound calls from customers reporting property repairs or other issues at the property


Within this office-based role, you will be responsible for liaising with Licensees of properties through issues with quick fixes, reporting, monitoring and chasing up a variety of maintenance issues raised.  You will also deal with access requests and any noise or nuisance disputes. 


In order to be successful in this role, it is essential that you are educated to A Level standard and have substantial office experience. With a track record in delivering great customer service, you will be a resilient self-starter, with exceptional organisation skills and will be able to demonstrate the ability to manage business correspondence. In addition, you should also be IT Literate; utilising a variety of software packages.


A candidate from an estate agent background would be ideal.


Please refer to the full job description upon applying


Once you join the family, you'll have online access to a range of voluntary and flexible benefits, including...


  • Training and development
  • Advantage - Allowing you to save money on everything from weekly groceries, to your annual family holiday
  • Assist - A confidential hotline open to all colleagues, providing support on a wide range of personal and work-related issues.
  • Long service and additional holiday leave - Colleagues who stay for a period of time at the company are rewarded for their service.
  • Share Save as you Earn scheme - Buy shares within the business for three years, at a reduced price. Share in the success!
  • Seeing first-hand the impact you have on the lives of the people you support


Our client and its subsidiaries are Equal Opportunities Employers


This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.

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