Elevation Business Support are currently supporting a key client based in Hull with the recruitment for a Customer Service Coordinator. This will be to join the team on a 12 month fix term contract.
The successful candidate will have to have experience in a Customer Service or Account Management role.
Key Accountabilities: -Responsible for answering incoming calls and dealing with customer queries in a prompt and timely manner -Ensure outstanding customer satisfaction by maintaining strong working relationships -Monitor daily fluctuation of orders and work with the planning and demand teams -Liaising between customers and 3rd party distributors -Compiling shortage sheets and updating service levels -Inputting of manual orders, checking availability and liaising with planning on issues. -Generating customer service KPI's including trend analysis and customers internal service level information where applicable -Build relationships with customers and depots to enable us to draw on these when needed
Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Administrators to Senior Office Managers throughout Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.