There are a number of job roles from admin, to claims handling, that fall into the category of insurance office jobs - receptionists and secretaries to book-keepers and other clerical workers. These roles all require you to have good organisational skills and be able to be highly focused and productive, and computer literate. There are also more hands-on roles within the industry including claims adjusters, appraisers and examiners who, along with investigators, decide whether claims are covered by the customer’s policy. They also have to investigate claims in detail and are also sometimes put in charge of authorising the payments to the clients when their claims are found to be acceptable.
